Privacy Policy — How 88okbajee Handles Your Data

1. Introduction & Scope

88okbajee is an online casino and sports betting platform operated under an international offshore licence, serving players including those based in Bangladesh. As a platform that handles financial transactions and personal identity data, we take our data protection obligations seriously and are committed to maintaining the trust of every player who registers with us.

This Policy applies to all personal data collected through the 88okbajee website at 88okbajee.net, including data collected during account registration, identity verification (KYC), deposit and withdrawal transactions, customer support interactions, and general platform usage. It covers data collected through our website, any mobile-optimised version of the platform, and any communications we send to you by email or through the platform's internal messaging system.

This Policy does not apply to third-party websites, payment providers, or game suppliers that may be linked to or integrated within the 88okbajee platform. Those parties operate under their own privacy policies, and we encourage you to review them independently.

2. Data We Collect

88okbajee collects several categories of personal data in the course of providing its services. The table below summarises the main categories and examples of the specific data points within each:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity verification purposes.

3. How We Collect Your Data

88okbajee collects personal data through the following channels:

• Direct submission: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or respond to a survey or promotion.
• Automated collection: Through cookies, pixel tags, server logs, and similar tracking technologies that record your device and browsing behaviour as you navigate the platform. See Section 6 (Cookies) for full details.
• Third-party sources: From payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) who confirm transaction status, and from identity verification services we may engage to cross-check KYC documents.
• Public sources: In limited circumstances related to fraud prevention or AML compliance, we may consult publicly available information such as sanctions lists or court records.

4. How We Use Your Data

88okbajee processes your personal data only for specific, legitimate purposes. We rely on the following legal bases for processing:

4.1 Contract Performance

The majority of our data processing is necessary for the performance of the contract between you and 88okbajee — that is, to operate your account and provide the betting and gaming services you have signed up for. This includes processing your registration, verifying your identity, executing deposits and withdrawals, and settling bets.

4.2 Legal and Regulatory Compliance

As an offshore gambling operator, 88okbajee is subject to anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and responsible gaming regulations. We process identity, financial, and behavioural data to the extent required to meet these obligations. This processing is not optional — failure to provide the required data may result in account suspension or closure.

4.3 Legitimate Interests

We process certain technical and behavioural data based on our legitimate interests in operating a secure, fair, and commercially viable platform. This includes fraud detection, platform security monitoring, abuse prevention, and internal analytics. We apply a balancing test to ensure that our legitimate interests are not overridden by your privacy rights in any given context.

4.4 Consent

Where we send you marketing communications or deploy non-essential cookies, we do so on the basis of your consent. You may withdraw consent at any time by contacting support or adjusting your cookie preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Specific uses of your data include:

• Creating and managing your 88okbajee account.
• Processing deposits and withdrawals via local Bangladesh payment methods.
• Verifying your age and identity to prevent underage gambling.
• Monitoring gambling behaviour to identify problem gambling patterns and to enforce responsible gaming tools such as deposit limits and self-exclusion.
• Detecting, investigating, and preventing fraud, money laundering, and other prohibited conduct.
• Communicating with you about your account, transactions, and any relevant changes to our policies.
• Sending promotional offers and bonus notifications where you have consented to receive them.
• Improving the platform's features, performance, and user experience through aggregated analytics.
• Resolving disputes and responding to regulatory enquiries.

5. Data Sharing & Third Parties

88okbajee does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the specified purpose:

5.1 Payment Processors

To process your deposits and withdrawals, we share the minimum necessary data with our payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers process your payment data under their own privacy policies and security standards.

5.2 Game Suppliers

Our casino games are provided by third-party software suppliers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play their games on the 88okbajee platform, limited session and bet data may be processed by those suppliers to operate the game. Game suppliers do not receive your full personal profile or payment details.

5.3 Identity Verification Services

We may use third-party KYC and identity verification services to cross-check the documents you submit during account verification. These services process your identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.

5.4 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulators, courts, or other public authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 88okbajee, its players, or others. We will notify you of such disclosures where we are legally permitted to do so.

5.5 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 88okbajee business, your personal data may be transferred to the relevant successor entity. We will notify affected players of any such transfer and the applicable privacy protections in advance.

6. Cookies & Tracking Technologies

88okbajee uses cookies and similar technologies (such as pixel tags and local storage) to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. The table below describes the main categories of cookies we use:

You can manage your cookie preferences at any time by adjusting your browser settings to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in and using core platform features. For guidance on managing cookies in your specific browser, consult your browser's help documentation.

7. Data Retention

88okbajee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of five (5) years following account closure, to comply with AML and regulatory record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, in line with standard financial compliance requirements.
• KYC and identity documents: Retained for five (5) years from account closure or from the date the document was last used for verification, whichever is later.
• Customer support records: Retained for two (2) years from the date of the interaction, to support dispute resolution and quality improvement.
• Marketing consent records: Retained for the duration of your consent and for one (1) year after consent is withdrawn, as evidence of the consent history.
• Technical/log data: Retained for up to ninety (90) days for security and fraud investigation purposes, then deleted or anonymised.

Where data is no longer required, we securely delete or anonymise it so that it can no longer be associated with you. Anonymised data may be retained indefinitely for aggregated statistical analysis.

8. Data Security Measures

Our data security measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers.
• Encryption at rest for sensitive personal and financial data stored on our servers.
• Access controls: Personal data is accessible only to authorised 88okbajee staff and contractors who need it to perform their job functions. Access is governed by role-based permissions and audit logging.
• Two-factor authentication (2FA): Available to players for account login and strongly recommended for all accounts.
• Intrusion detection and monitoring: Automated systems monitor for unusual access patterns, brute-force attempts, and suspicious activity around the clock.
• Regular security reviews: Our platform infrastructure is subject to periodic security assessments to identify and remediate vulnerabilities.
• Staff training: All staff who handle personal data receive regular training on data protection obligations and security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 88okbajee will notify affected players without undue delay and take all reasonable steps to contain the breach and mitigate its impact.

9. Your Privacy Rights

As a player on 88okbajee, you have a number of rights with respect to your personal data. We are committed to honouring these rights promptly and transparently. The following rights are available to you:

• Right of Access: You may request a copy of the personal data we hold about you. We will provide this in a structured, commonly used format within 30 days of receiving a valid request.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You can update some information directly in your account settings; for other data, contact our support team.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data where it is no longer necessary for the purposes it was collected, or where you withdraw your consent and no other legal basis applies. Note that this right is subject to our regulatory retention obligations — we cannot delete financial or KYC records before the mandatory retention period expires.
• Right to Restrict Processing: In certain circumstances, you may ask us to pause processing of your data while a dispute or correction request is being resolved.
• Right to Data Portability: You may request that we provide your data in a machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to direct marketing, we will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, please contact the 88okbajee support team via live chat or by email at [email protected]. We will acknowledge your request within 5 business days and aim to resolve it within 30 calendar days. Complex or multiple requests may take up to 60 days; we will notify you if an extension is required.

We may need to verify your identity before processing a data rights request, to ensure we do not disclose or delete data belonging to someone other than you.

10. Children's Privacy

If you are a parent or guardian and believe that a minor has registered on 88okbajee or provided us with their personal data, please contact us immediately at [email protected] so that we can take swift action. We take underage access extremely seriously and cooperate fully with any request to remove data relating to a minor.

We use age verification controls at the point of registration and may request government-issued identity documents to confirm that a player meets the 18+ requirement. Accounts where age verification fails or is refused will be suspended pending resolution.

11. Changes to This Policy

88okbajee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes, we will notify you by email to your registered address and/or by posting a prominent notice on the platform before the changes take effect. The "Last Updated" date at the top of this page will be revised accordingly.

We encourage you to review this Policy periodically to stay informed about how we are protecting your information. Your continued use of the 88okbajee platform after any changes to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and contact us to close your account.

For minor, non-material changes — such as clarifications of existing language, typographical corrections, or formatting updates — we may update the Policy without advance notice, though the "Last Updated" date will always reflect the most recent revision.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 88okbajee handles your personal data, please reach out to us using the following contact details:

• Email: [email protected] — please include "Privacy Request" in the subject line for faster routing.
• Live Chat: Available 24/7 directly on the 88okbajee platform. Our support agents are trained to handle privacy-related queries and can escalate complex requests to the appropriate team.
• Response Times: Email responses within 6 hours; live chat responses within 3 minutes; formal data rights request resolutions within 30 calendar days.

We are committed to working with you to resolve any privacy concerns fairly and transparently. If you are not satisfied with our response to a privacy complaint, you may have the right to refer the matter to a relevant data protection supervisory authority in your jurisdiction.